Summary of Experience

RICS APC – Business Planning

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Introduction.

Business Planning is a mandatory competency that APC candidates from all pathways need to achieve at Level 1.

Candidates from the Art & Antiques pathway may elect to take this competency to Level 2 or 3 as part of their optional selection.

Business Planning is a Core Competency at Level 3 for the Management Consultancy pathway.

Please note that the requirements at Level 1 when taken as a Technical Competency within the aforementioned pathways are slightly different from the requirements as a Mandatory Competency. You should refer to your specific Pathway Guide for more details.

What is it about?

The official RICS definition is:

Level 1 = ‘Demonstrate knowledge and understanding of how business planning activities contribute to the achievement of corporate objectives’.

It includes several topics:

  • Legislation and principles of law – See Pg. 33 of the RICS Practice Management Guidelines
  • Types and essential elements of Business Plans
  • Short term / long term strategies
  • Market analysis (SWOT / PEST)
  • Organisational structures / Staffing levels – recruitment / turnover
  • Business support services – administration, secretarial, HR, IT etc.

Most APC candidates will have come across the key concepts of Business Planning – knowingly or not – at some point during their graduate studies. Some of the largest employers may also offer on-line management training modules. Alternatively nothing stops you from picking up a basic book on business management to brush on your knowledge in strategy, organisational structures, market analysis, etc

I also strongly recommend you to read the RICS Practice Management Guidelines  to understand how business planning is relevant to surveyors. It has now been withdrawn but we have saved a copy for you!

Those working in the largest companies may recognise some of the tools used by their employers and gain an understanding of why those are in place. Those working in small practices or as self-employed may find very useful advice to grow their business acumen.

Potential APC Questions

Due to time constraints, assessors will only have time to ask you a few questions on Business Planning. As a minimum they will expect you to know what a business plan is, be familiar with your company’s business plan and business model, and understand how you can contribute to the achievement of your company’s corporate objectives.

If you are applying under the Senior Professional Route (SPA), assessors will expect you to have a detailed understanding of the development and implementation of your company’ s business plan.

Some very classic questions would be;

  • What is a business plan? What do you find in a business plan?
  • Can you tell us about your company’s current business plan?
  • What is your company’s management structure / business model?
  • What are your company’s values?
  • What tools does your company use to manage its business?
  • How do you ensure that you contribute to the achievement of your company’s objectives / business plan?
  • What is contained within an appointment document? What are your company’s terms of business?
  • What is the relevance of a SWOT or PEST analysis to business planning?

Some points that you will have stated in your Summary of Experience may trigger some questions more specific to your experience and personal knowledge.

For example you may state in your Summary of Experience that you have studied Porter’s Five Forces Model, SWOT analysis and PEST analysis as part of a business module at University. This may lead the APC assessors to ask you to explain what they are and to give an example specific to your company.

Final Tips

Business Planning is a crucial competency for those considering setting up their own practice or progressing to a management role after attainment of the MRICS status. I therefore recommend that you do not neglect it, both for your APC and future career development.

Familiarise yourself with your company’s business plan and its management structure and tools. Consider how you personally contribute to achieving its objectives (‘achievement of corporate objectives’ is contained within the definition of this competency). This may be by completing your timesheets and expenses in a timely manner or assessing your own competences and planning your CPD’s to acquire the relevant skills.

Make sure that you understand how to prepare a business plan and what it should look like.


All our past APC candidates will give you the same advice: do not underestimate the time required to revise (learn?) for your APC! It will easily take you 3 months of solid studying every evening.

To make this task a little easier, APC Support Ltd offer on-demand revision webinars covering all the technical and mandatory competencies in Quantity Surveying, Built Infrastructure, Building Surveying, Building Control, Project Management and Facilities Management.

Alternatively, we offer face-to-face training for corporate clients across the UK. Please e-mail us at Sonia@APCsupport-ltd.co.uk to discuss your requirements.

All the modules are recorded and will provide you with over 30 hours of formal CPD. You can attend them on a pay-as-you-go basis or subscribe to our unlimited revision package.

Best of luck!

RICS APC – Accounting Principles and Procedures

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Introduction.

Accounting Principles and Procedures is a mandatory competency that APC candidates from all pathways need to achieve at Level 1.

Candidates from some pathways (Art & Antiques, Commercial Property Practice, Property Finance and Investment, Rural Surveying, Valuation) may elect to take this competency to Level 2 or 3 as part of their optional selection.

Accounting Principles and Procedures is a Core Competency at Level 3 for the Taxation Allowance pathway.

Please note that the requirements at Level 1 when taken as a Technical Competency within the aforementioned pathways are different from the requirements as a Mandatory Competency. You should refer to your specific Pathway Guide for more details.

The examples provided in this post are more focused on the Construction pathways but you should be able to relate our tips and advices to other Property and Land pathways.

What is it about?!

The official RICS definition is:

Level 1 = ‘Demonstrate knowledge and understanding of accounting concepts and the format and preparation of management and company accounts, including profit and loss statements, cash flow statements and balance sheets.’

This gives you the first clues to your study list;

  • Company Accounts & the Companies Act 2006
  • Management accounts vs. Financial accounts
  • Profit and loss statement vs. Balance sheet
  • Cash flow statements

Less obvious topics depending on your experience and CPD records may include;

  • Taxation
  • Capital allowances
  • Ratio analysis
  • Profitability / Insolvency
  • Auditing

All candidates may potentially set up their own practice or join their company’s management team in the future, therefore a basic knowledge of Accounting Principles is required;

  • For monitoring your own business accounts.
  • For assessing your competition.

Candidates may use Accounting Principles for different purposes depending on their pathway and experience;

  • For assessing the financial strength of contractors (for example in PQQ’s in a tender process or to assess initial signs of insolvency).
  • For assessing the financial strength of potential landlords and tenants.
  • For profits-method valuation

Potential APC Questions

Due to time constraints during the interview you are unlikely to be asked more than one or two questions on Accounting Principles but which questions is anyone’s guess!

Some very classic textbook questions would be to describe or compare and contrast some of the accounting documents;

  • What is the difference between a profit and loss statement and a balance sheet?
  • What do companies need to provide every year in accordance with the Companies Act 2006?
  • What is the purpose of a cash flow statement?

Some points that you may have stated in your Summary of Experience, your Case Study or previous answers may trigger some questions more specific to your experience.

For example, as a Quantity Surveyor, you may state in your Summary of Experience that you have reviewed the contractors’ financial information as part of a PQQ. Or that you have carried out a credit check before recommending the appointment of a contractor in your tender report. This may lead the APC assessors to ask you questions such as;

  • How do you carry out a credit check / analyse company accounts?
  • What type of financial information do you usually request in a PQQ?

Which may lead to;

  • What type of ratios can you use? (liquidity ratios, profitability ratios, gearing ratios)
  • What are the signs of insolvency in a credit check / company accounts?

Which could in turn lead to;

  • What measures would you recommend if your client insists on appointing a contractor with low credit rating? [This would be asked within the Procurement and Tendering competency]

Or you may state that you are aware of your company’s accounts which were presented to you at a staff meeting. The panel would then expect you to know the answer to this question;

  •  What is your company’s current turnover and profit?

Final Tips

Remember that you are expected to achieve this competency at level 1. While you should be aware of the main accounting ratios, you are not a qualified accountant and you should not claim that you are analysing companies accounts for your client. (Do not fall short of the RICS Rules of Conduct!)

Remember that for most candidates, you only need to attain level 1 so keep it simple.


All our past APC candidates will give you the same advice: do not underestimate the time required to revise (learn?) for your APC! It will easily take you 3 months of solid studying every evening.

To make this task a little easier, APC Support Ltd offer on-demand revision webinars covering all the technical and mandatory competencies in Quantity Surveying, Built Infrastructure, Building Surveying, Building Control, Project Management and Facilities Management.

Alternatively, we offer face-to-face training for corporate clients across the UK. Please e-mail us at Sonia@APCsupport-ltd.co.uk to discuss your requirements.

All the modules are recorded and will provide you with over 30 hours of formal CPD. You can attend them on a pay-as-you-go basis or subscribe to our unlimited revision package.

Best of luck!

Procurement and Tendering

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Procurement and Tendering

The first thing to achieve this competency is to understand the difference between contract, procurement and tendering!

  • Contract: Selecting the suitable form of contract within the JCT suite of contracts, NEC, FIDIC, ICC, etc.

⇒ Selecting between NEC Option A or B is not relevant to this competency!

  • Procurement: Traditional, Design and Build (including EPC for those in the MENA region), Construction Management and Management Contracting.

Some more unusual routes may include frameworks and partnering.

Procurement routes can be further broken down by basis of contract sum: lump sum, target cost, measurement, reimbursable, etc. However you should refrain to mention how you selected the form of contract under this competency.

  • Tendering: Open, competitive, negotiated.

Alternative categories: single-stage, two-stage and negotiated.

Essential reading:

⇒ JCT Tendering Practice Note 2017

⇒ FIDIC Tendering Procedure 2nd Edition (1994)

 

If you are working with public clients, you need to study the Public Procurement regulations in use in your country, even if your projects have always been below the threshold or procured under framework agreements.

If you are working in the EU, you will know public procurement as the ‘OJEU regulations’. This includes;

  • How the EU Directives are transposed into your national legislation
  • Threshold levels
  • Procedures available
  • Timescales
  • Most Economically Advantageous Tender (MEAT)
  • Standstill periods and Alcatel letters

 

If you have to take this competency at level 3, you are almost certain to be asked how you advised a client on a suitable procurement route. Or if you work for a contractor, how you advised on procurement routes for a specific works package. If you simply answer that you considered time, cost and quality, this is a level 1 answer only.

A level 3 answer would be explaining that it was a school project (for example) and that it had to be imperatively completed for the new term, that accountability was essential because it was publicly funded and explaining (briefly) how your recommended procurement route fulfilled these objectives under the specific circumstances of your project.

 

There are many other topics that we cannot cover under this blog; those are listed under your pathway guide, so please do refer to it while writing your summary of experience!


All our past APC candidates will give you the same advice: do not underestimate the time required to revise (learn?) for your APC! It will easily take you 3 months of solid studying every evening.

To make this task a little easier, APC Support Ltd offer on-demand revision webinars covering all the technical and mandatory competencies in Quantity Surveying, Built Infrastructure, Building Surveying, Building Control, Project Management and Facilities Management.

Alternatively, we offer face-to-face training for corporate clients across the UK. Please e-mail us at Sonia@APCsupport-ltd.co.uk to discuss your requirements.

All the modules are recorded and will provide you with over 30 hours of formal CPD. You can attend them on a pay-as-you-go basis or subscribe to our unlimited revision package.

Best of luck!

 

 

 

 

 

 

Completing your Summary of Experience

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FOREWORD: Please be aware that this post is not an official RICS guidance.

All the advice given in this blog is based on my personal interpretation of the APC Candidate’s Guide which I have enhanced through many discussions with fellow APC Mentors and APC Assessors.

Sonia Desloges MRICS

Director, APC Support Ltd

Completing your Summary of Experience

Your summary of experience will form the basis of the assessors’ questioning so it is really worth spending time to get it right. If you are following the Preliminary Review route, a poor summary of experience is also likely to receive a ‘Not suitable for you to proceed’ response and delay your interview.

So what do assessors expect to see in your summary of experience?

  • A demonstration that you have achieved the required levels
  • Statements relevant to your declared competencies
  • Precise and concise real project examples
  • A broad range of experience
  • Professional vocabulary and grammar

Writing your summary of experience correctly is a time consuming exercise. It is not unusual for candidates to spend over an hour on each competency – it is really not as easy as it seems! – and it is a smart idea to start working on it about 6 months before your interview.

Word limit

The word limit for the Mandatory Competencies is 1,500 words maximum. This represents approximately 100 words per ‘box’.

The word limit for Technical and Optional Competencies is between 3,000 to 4,000 words.

As different pathways have different numbers of competencies this adds up to approximately;

  • Circa 160 words per box for Building Surveyors and Quantity Surveyors
  • Circa 125 words per box for Project Managers
  • Circa 185 words per box for Built Infrastructure

 Assessors aim to focus on your levels 3 so the rule of thumb is to be succinct at level 1 and provide more details in level 3.

 

A demonstration that you have achieved the required levels

Level 1: learning

At level 1 you will be tested on the theoretical knowledge deemed required to carry out your job diligently.

You should (very briefly) explain how you achieved this level: university degree, self-study, employer’s structured training, CPD, etc. and mention the topics that you have studied. Assessors will use your statements as a starting point for their questioning but be aware that you are expected to be familiar with all the topics listed within your pathway guide. Assessors may also use your CPD records and case study to test your levels 1 and they may bounce back on your answers during your interview to assess some areas of knowledge in more details.

Level 2: doing

In level 2, you should describe how you have put the theoretical knowledge acquired in level 1 into practice. Depending on your professional experience, you may not have been exposed to all the activities listed in your pathway guide. This is why it is important that you provide the assessors with precise information for their questioning.

You should pick between 1 and 3 activities listed under the relevant competency in your pathway guide and explain in details the process you followed to carry out these activities in one or several of your projects. You do not have to name the project if you do not wish to, but you should let the assessors know what type of project it was: an office refurbishment, a new industrial warehouse, a university teaching unit, etc.

Level 3: advising

At this level, you need to demonstrate that you have provided reasoned advice to a client. If you work for a contractor, this may be an internal client such as a director or another department in your company and if you work for a sub-contractor, this may be the main contractor in the project. Explaining to a trainee how to carry out a task can count towards your CPD hours but it does not constitute reasoned advice as per the APC requirements.

To overcome this hurdle, think of your levels 3 like mini case studies:

First, on which topic did you have to provide advice? Present the assessors with some brief background if necessary.

Secondly, what factors did you have to consider to ensure that you would provide suitable advice? This may be some specific site conditions, some budget constraints, some technical issues, some programme considerations, etc.

Then, what course of action did you recommend and why? It is critical that you answer the question ‘why?’ to achieve level 3. The more you can demonstrate that you applied logical thinking, the better.

And finally, try to give sufficient details to demonstrate level 3 but leave some areas open for assessors’ questioning.

 

Statements relevant to your declared competencies

The APC requirements are very strict and you must be watchful that the statements and examples given in your Summary of Experience reflect your selected competencies. For example, you may have gained experience in planning and programming but if it is not one of your technical or optional competencies, there is really no benefit in expanding on the topic for your APC.

Your starting point should always be your pathway guide. You should constantly refer to the examples of activities listed under each competency as you write your Summary of Experience.

Precise and concise real project examples & A broad range of experience

The APC is evidence based. At levels 2 and 3, it is therefore essential that you enhance your statements with examples from specific projects.

Assessors do not need to know the full project details nor the exhaustive description of what other people have done. They are only interested in the process that YOU followed.

Some unsatisfactory examples would be:

Project Financial Control and Reporting, Level 2;

‘I am responsible for producing reports in most of my projects, which I do with professionalism and high standards of work.’

 Here, the candidate does not provide any evidence to support his generic statement.

Construction Technology, Level 3;

‘I always advise to use steel frame in all my projects because it is cheaper and faster.’

The advice provided should be tailored to the specificities of the project and client. While steel frame may be generally cheaper and faster, it is not the best technical solution for all projects and the candidate is not demonstrating any logical reasoning in this statement.

Suggested wording:

Procurement and Tendering, Level 3;

‘In the office refurbishment project in Manchester, I was asked to advise my client on the most appropriate procurement route. I organised a meeting with my client and several stakeholders to understand their key priorities. In this case, it was critical that the planned completion date was achieved and they were willing to transfer a large proportion of risks onto the contractor. I explained that the contractor would be charging a risk premium which my client acknowledged. Retaining control over the design was not critical in this simple refurbishment project. Basing my advice on my experience and the use of a procurement scoring matrix, I recommended a design and build procurement route. This route would enable my client to start the project on site earlier thus providing a greater float towards the end of the project. It would also provide my client with a single point of responsibility. My client accepted my advice and the project was completed within the required timescales.’

 As this example is based on a fictional project, it is still rather generic and you may add more or less details as relevant to your project.

 

Selection of project examples

I have only presented one project example in this blog as an illustration, but you may state 2 or 3 examples in each level 2 and each level 3 to demonstrate a broader range of experience if a single example is too narrow.

Obviously you will find yourself limited with the word count which is why being concise but precise is crucial. In the other extreme, do not try to squeeze in as many examples as possible as you would have to be so brief that the quality of your submission would suffer.

Be also mindful that some areas of your competencies will be more important than others. For example, under Contract Practice, you are expected to have provided advice on the most appropriate form of contract to achieve level 3, or at least be able to convince your assessors that you would know exactly how to proceed if you had to.

If you do not mention a key topic in your Summary of Experience, you should still expect to be questioned about it during your interview.

Some questions will probably still take you by surprise but if you can answer most of the assessors’ questions precisely and with confidence, you will be on the right track to becoming chartered.

 

Final tips

As you read once again your final draft before sending it to the RICS, it is worth focusing on a few last points;

  • Check your grammar and spelling – Get a couple of people to proofread your submission.
  • Use the first person – Assessors are only interested in what YOU did.
  • Use active phrases rather than passive.
  • Use the appropriate terminology in particular in contract practice and rules of conduct – If you are unsure, check in a textbook or google it!
  • Give some breathing space to your summary of experience by jumping to the line between topics.
  • And once again, make sure that your levels 3 demonstrate logical reasoning like mini-case studies.

Further help

If you require a detailed review of your APC submission documents, we offer this service for APC candidates in most pathways both in the UK and outside the UK. Please visit our website for more information: http://www.apcsupport-ltd.co.uk/pre-submission-support

If you need to enhance your understanding of the competencies, APC Support Ltd offer on-demand revision webinars covering all the technical and mandatory competencies in Quantity Surveying, Built Infrastructure, Building Surveying, Building Control, Project Management and Facilities Management.

Alternatively, we offer face-to-face training for corporate clients across the UK. Please e-mail us at Sonia@APCsupport-ltd.co.uk to discuss your requirements.

All the modules are recorded and will provide you with over 30 hours of formal CPD. You can attend them on a pay-as-you-go basis or subscribe to our unlimited revision package.

And as always, we are on Twitter @APCsupport_Ltd and you can send me an invite on LinkedIn if you would like to be notified of our latest events.

Understanding the APC Submission Documents

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20160507_065556[1].jpgFOREWORD: Please be aware that this post is not an official RICS guidance.

All the advice given in this blog is based on my personal interpretation of the APC Candidate’s Guide which I have enhanced through many discussions with fellow APC Mentors and APC Assessors.

Sonia Desloges MRICS

Director, APC Support Ltd

Understanding the APC Submission Documents

If you intend to sit your APC in the next 12 months, it is a good idea to start familiarising yourself with the APC Submission Documents.

All candidates enrolled since 1st January 2017 must complete their documents using the RICS online platform (ARC). Candidates enrolled prior to this date (inflight candidates) have the choice between using ARC or uploading a Pdf of the old word template.

In any case, you may find it easier to use a Word Document to write your drafts and issue to your counsellor for feedback. There is indeed no option for printing your draft off ARC and this can be quite a source of frustration!

APC Support Ltd sells a Word Template for the Summary of Experience which includes the detailed list of topics that you should cover under each competency and pre-drafted sections to ensure that you structure your levels 2 and 3 correctly. You only need to fill the gaps and re-write it in your own words. The template is available at this link.

The APC Submission Template contains 6 sections which I will review one by one.

  1. Candidate Details
  2. Summary of Experience
  3. Case Study
  4. CPD Records
  5. Ethics Certificate
  6. Log Book (If applicable)

 

 1. Candidate Details

Candidate and Counsellor / Supervisor Details

You only need to provide your name, pathway and some basic information about yourself and your supervisor / counsellor in this section. You also need to attach a professional picture (as opposed to one from social media!).

Do not forget to sign it and to get your counsellor and supervisor (if any) to sign it. If cannot obtain electronic signatures, please scan and upload the relevant page(s) on ACR.

Having a supervisor is optional but I would suggest that you take up the extra support if it is offered to you.

 

Qualifications and Employment History

Complete this section as you would for a brief CV to give the assessors an idea of experience to date. It is always useful to briefly describe your key projects in this section to save yourself some of the wordcount in your summary of experience.

Please keep it short!

2. Summary of Experience

This section is the most important part of your APC submission and I have dedicated a separate post to it – Follow the link: Completing your Summary of Experience

 

3. Case Study

This is also a topic in itself and I have written several posts about the case study:

Part 1: Selecting your key issue

Part 2: Writing your case study to the requisite format

Part 3: Perfecting your draft.

 

4. CPD Records

As an APC candidate, you need to complete 48 hours of CPD every 12 months, which can be pro-rata to 24 hours in your final 6 months. At least 50% must be formal CPD.

Activity type: Was it a seminar, a training class, a university project, an on-line CPD, in-house briefing, personal reading, internet search, mentoring, etc?

Purpose / learning outcome: You should not attend CPD events just for the sake of it; you need to attend them with the aim of learning something in relation to your job.

You need to identify where the gaps in your knowledge are and research how you can address them. APC Support Ltd offer on-demand revision webinars covering all the technical and mandatory competencies which enable you to gain over 30 hours of formal CPD hours.

Description: Briefly explain what the event was; it will usually be the description given by the CPD provider. Please also specify who delivered this CPD, or in which journal or website you read an article for example.

TIP: Be careful, this section is an excellent source of questions for assessors! If you state that you attended a 3-hour CPD on the difference between JCT and NEC contract, the assessors will expect you to be reasonably clued up on the topic.

Formal or informal: Please refer to the RICS guidance to select. It is not the end of the world if you get the odd one wrong but do apply some common sense!

The RICS guidance is available to download here: Formal and Informal CPD Examples

If you studied on a day release or completed a master, you can record part of your final year studies as CPD.

As a chartered surveyor, you will have to complete 20 hours of CPD every year. You need to demonstrate that you have already embraced this requirement. The assessors will not be impressed if all your CPD hours come from your company’s graduate development programme or your university degree! Put yourself in the assessors’ shoes for a moment: How will you achieve your CPD hours once you have left the graduate programme?

A few final points on CPD:

  • This is a small industry; the chances that one of your assessors delivered a seminar that you pretended to attend are greater than you think – Do not make things up!
  • Networking events, even organised by the RICS, are not CPD.
  • Attend CPD’s on a variety of topics relevant to your job.
  • Use a variety of sources: personal reading, seminars, on-line training, etc.
  • 48 hours is a minimum; feel free to record (a little) more.
  • Remember that everything that you record as CPD can be a source of questioning.

 

 5. Ethics Certificate

All candidates are required to complete the online ethics training and test and upload their certificate onto ARC (if you are lucky, it will be done automatically!).

The test consists of scenario-type questions and is not as easy as it may seem. ‘I decline politely’ is certainly not always the correct answer!  You will have to wait 24 hours before retaking it if you fail. As it is valid for 12 months, there is no excuse for leaving it to the last minute!

The RICS will e-mail you your personal login details to take the test as soon as you are eligible to sit your APC. If you have not received your details, please e-mail apc@rics.org to enquire.

6. Log Book

The log book records the amount of experience in days that you have gained in each competency each year. This is only applicable to candidates required to undertake a period of structured training.

Candidates with a RICS accredited degree and less than 5 year experience need to follow a minimum 24 months  structured training after enrolment onto the APC, and those with between 5 and 10 year experience, 12 months. Candidates with a non-accredited degree will have to undertake the preliminary review instead, and those with an accredited degree and more than 10 year experience will need neither of them.

Please read our post My APC: Getting started if you have no idea what I am talking about!

If you enrolled after 1st January 2017, you need to complete your diary on ARC which will automatically populate your log book (There is no way of getting away with not keeping your diary up-to-date!). If you enrolled prior to this date, you need to use the excel version which is unfortunately no longer available on the RICS pathway.

If you have lost your file, you can download a copy here: Log Book – Commercial Property Practice

Obviously, you will need to amend the competencies to suit your pathway.

If you are an inflight candidate, please do not upload your diary on ARC! Assessors do not get to see it, it is only for your personal records.

Please refer to our previous post for more details on the diary: Completing the APC Diary

 

Referred candidates

Please be aware that you do not have to attach your referral report. The RICS will not tell the assessors whether it is your first, second or more attempt in order to avoid any possible unconscious bias.

However, you must update your CPD records, your log book (if applicable) and amend your summary of experience to address any areas of weaknesses identified at your previous interview.

Please do also check that your case study is still within the time limits or you will need to write a new one. You are also encouraged to write a new one if your original case study did not serve you well at your previous attempt. All your documents should allow you to showcase your best skills!

Finally, do not forget to check that your Ethics certificate is still in date and you will need to gain new signatures on the front page.

 Further advice to referred candidates is provided in a separate post.

 

Further help

If you require further help with your APC preparation, we offer a number of  support services for APC candidates in most pathways both in the UK and outside the UK. Please visit our website for more information: http://www.apcsupport-ltd.co.uk/pre-submission-support

Alternatively, we offer face-to-face training for corporate clients in the North-West of England. Please e-mail us at Sonia@APCsupport-ltd.co.uk to discuss your requirements.

Please feel free to send me an invite on LinkedIn if you would like to be notified of our latest events.